F.A.Q. - SharpCDN

Q: What happens when I use all the pageviews from my current subscription?

A: When all pageviews from your subscription are used, the CDN will automatically use the prepaid credits (if available), and after SharpCDN will automatically be disabled and will send you a mail where notifies you that all website's files will be loaded locally.

Q: Can I use the same access key for multiple websites/portals?

A: Yes, you can use your access key for unlimited instances/websites.

Q: Does the prepaid credits have a valability date?

A: No, it doesn't. The prepaid credits do not expire and can be used anytime.

Q: I have used all the credits from the subscription. What Can I do now?

A. If you used all your credits, you have 2 options:

  • Purchase Prepaid Credits. You can do this directly from your CDN Admin Panel or from our website: http://www.dnnsharp.com/products/sharpcdn ;
  • Upgrade to a higher Tier. If you decide to upgrade to a higher plan, the current subscription will be cancelled and a new recurring payment will be generated for the selected Tier.

results matching ""

    No results matching ""